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Privacy Policy

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. We utilize military-grade security and encryption technology to ensure that your personal and financial information remains private and safe. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Workboots.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:

  • Name
  • User ID (if you have an account with us)
  • Password (if you have an account with us)
  • Address
  • Email address
  • Phone number

On some pages, you can submit information about other people. For example, if you order merchandise and want it sent to a third party, you will need to submit the recipient's address. The types of personal information collected in this case include: Name, Address, Phone Number, and Email Address (if different from your own).

The Way We Use the Information

Workboots.com will use the information you provide about yourself when placing an order only to complete that order. This information is not shared with or sold to outside parties except to the extent necessary to complete that order. Billing information is transmitted to our payment processor over highly secure 128-bit encryption, ensuring that your information will not be intercepted by a third party.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses only to answer the email we receive — such addresses are not used for any other purpose and are not shared with outside parties.

We use cookies to collect information around abandoned shopping carts. A cart is considered abandoned after one hour of inactivity. Once the timer has expired, an email or SMS message will be sent as a reminder.

We use non-identifying and aggregate information to better design our website and improve your shopping experience. This information does not identify you personally and may be shared with outside parties for the purpose of enhancing our service.

We never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We use Secure Sockets Layer (SSL) technology to help protect your order information. This encrypts your credit/debit card number, order information, and other personal information. When you access our cart and checkout pages, your computer automatically uses SSL encryption to communicate with our server. You can verify this by looking at the URL in your browser — it will begin with "https://" and most modern browsers will show a padlock icon.

To further ensure the security of your personal data, we do not store credit or debit card information on our servers.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect and maintain by using the "LOGIN" functionality located at the top of most Workboots.com pages. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Your California Privacy Rights

Effective January 1, 2020

Subject to certain limits under the California Civil Code, if you are a California resident, you have the right to submit certain requests relating to your personal information as outlined below.

Categories of personally identifying information that we collect include: name, postal address, email address, phone number, and purchase history, including specific items you have purchased; browsing and search history, including your IP address and interactions with electronic communications; and preference data derived from your purchase and browsing history.

We do not sell your personal information to third parties. We may, however, share your personal information with third-party service providers in accordance with the business purposes set out in this Privacy Policy.

Right to Request More Information

You may request more information regarding the following, to the extent applicable:

  1. The categories of personal information we have collected about you.
  2. The categories of sources from which we collected your personal information.
  3. The business or commercial purpose for collecting your personal information.
  4. The categories of third parties with whom we shared your personal information in the past 12 months.
  5. The specific pieces of personal information we have collected about you.
  6. The categories of personal information we have shared with third parties for a business purpose.
  7. A list of all third parties to which we disclosed your personal information during the preceding year for third-party direct marketing purposes.

You may submit a request by contacting us here. We respond to all verifiable requests as soon as reasonably possible and no later than legally required.

Right to Request Deletion of Your Personal Information

Upon your request and confirmation of your identity, we will let you know what personal information we can delete from our records and will direct any service providers with whom we shared your personal information to do the same. There may be circumstances where we cannot delete your personal information — for example, if we need to retain it to: complete a transaction; detect security incidents; protect against unlawful activities; identify, debug, or repair errors; comply with a legal obligation; or document activities and communications with you. You may submit a deletion request by contacting us here.

Verification of Requests

Upon submission of a request for information or deletion, we will take reasonable steps to confirm that the person submitting the request is the person to whom the information relates. The specific steps taken may vary based on the nature of the request, the type and sensitivity of the information, and available technology for verification. We will generally try to avoid requesting additional information from you for verification, but we may need to do so if we cannot verify your identity based on information already maintained by us.

Right to Non-Discrimination

If you choose to exercise any privacy rights conferred by the California Consumer Privacy Act, you have the right not to receive discriminatory treatment. This means we will not deny goods or services, charge different prices, or provide a different level or quality of goods and services to you unless those differences are related to the value of your personal information.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. Should we do so, we will post the changes to this page. We suggest you periodically consult this Privacy Policy to review any changes. Your continued use of our website and/or your choice to continue purchasing goods or services from us after the effective date of any modification will be deemed your agreement to the changed terms.

If you have questions or comments about this Privacy Policy or our collection, use, or protection of personal information, please contact us.

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